Privacy Policy for Stringla.com

Effective Date: 23/11/2024

At Stringla (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website stringl.com (“Website”), place an order, or interact with us in any other way.

By using our Website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiers: Name, email address, phone number, social media handles (e.g. Pinterest or Instagram) and shipping address.
  • Payment Information: Credit card details, billing address, and other payment-related information (Note: Payment data is processed securely through third-party payment processors).
  • Order Information: Details about the products you purchase, including quantity and design preferences.

Website Usage Information: Data about how you interact with our Website, including IP addresses, browser type, pages viewed, and time spent on our site.

2. How we collect your information

Your information may be collected in the following ways:

  • Through our contact forms on this website
  • Through direct email enquiries
  • Through direct contact via our social media platforms (I.e Facebook, Instagram and Pinterest)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To complete your orders, deliver your products, and provide customer service.
  • To Communicate with You: To send you order updates, promotional offers (with your consent), and other customer service communications.
  • To Improve Our Website and Services: To understand how customers use our Website and improve its functionality and user experience.
  • Legal Compliance: To comply with applicable legal obligations, such as tax and financial recordkeeping.

4. How We Protect Your Information

We are committed to ensuring that your personal information is secure. We use industry-standard security measures, including encryption and secure server protocols, to protect your data from unauthorized access, alteration, or disclosure.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with third-party service providers in order to perform essential business functions, including:

  • Payment Processors: For processing payments securely.
  • Shipping Providers: To deliver your orders.
  • Marketing Partners: If you have opted in to receive marketing communications.
  • Legal Authorities: If required by law, to protect our rights or comply with legal obligations.

These third-party service providers are required to keep your information confidential and use it only for the purposes for which it was provided.

6.Photography and consent

Any wedding stationery designed, design or illustration projects by us is our intellectual property, however in accordance with the General Data Protection Regulation (GDPR) we are required to request consent before sharing any photos on our website or via our social media account.

7.Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your user experience. Cookies help us remember your preferences, analyze how you use the site, and provide personalized content. You can choose to accept or decline cookies through your browser settings.

8. Your Rights and Choices

You have the right to:

  • Access and Update: Request a copy of the personal data we hold about you and request corrections if any information is inaccurate.
  • Opt-Out of Marketing Communications: You can unsubscribe from marketing emails at any time by following the unsubscribe instructions provided in those communications.
  • Delete Your Information: You may request that we delete your personal data, subject to any legal obligations we may have to retain it.

To exercise any of these rights, please contact us at [your email address].

9. Third-Party Links

Our Website may contain links to other websites. We are not responsible for the privacy practices of other sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Stringla.com
Email: info@stringla.com